Please note that the Sport Earbuds cannot connect to other apps from Bose, like Bose Connect, Bose Hear or Bose SoundTouch. Play your music file on SoundTouch speaker from your PC or Xbox One. Many times, the issue is connecting new digital devices using HDMI cables other times, it’s connecting the audio of programs that are streamed directly to the TV. Hear the future of home cinema in one beautiful bar. Bose music app not connecting Ensure Bluetooth is turned.